Shipping Policy
4AllVitamins knows that receiving your orders promptly is of paramount importance. That's why we organize our business to have the optimal amount of stock available for immediate shipping. Since we are focused on the exceptional freshness of our products, sometimes short delays are unavoidable. However, we pride ourselves on prompt, consistent communication throughout the order life cycle. Even if an item is not readily available, we can usually ship it within a few days. We will never leave you wondering where your order is or when you will receive it!
Our shipping prices are designed with a no-nonsense approach. We simply charge $4.99 to ship each order* - no matter how large. By allowing us some flexibility in our shipping choices, we are able to keep prices low and guarantee the best shipping methods for everyone. For our economy service, we will choose the most ideal FedEx or USPS method depending on the order information. If you have special requests or instructions regarding delivery, please enter them into the comments box when placing your order or email us any time!
- We ship to the United States (including territories) and Canada only
- Post Office boxes are OK!
- US Armed Forces Post Office (APO/FPO) is happily served
- In-stock orders placed before 4:00PM ET usually ship the same day! (see schedule below)
- All domestic packages are trackable through the carrier
Sorry, but we cannot partially ship orders and keep our prices low.
* Flat $4.99 shipping rate applies to US shipments only (excludes Alaska, Hawaii, and US territories). Faster methods are also available.
Feedback on Shipping
| "great product, fast shipping, A+++ seller" |
| Jan 6, 2009 at 9:44AM | trcscout |
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| "Very quick shipping. Will look to do business with seller again." |
| Jan 5, 2009 at 9:34PM | jps3500 |
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| "Great communication, fast shipping, great item! Thanks so much!!!" |
| Jan 5, 2009 at 6:07PM | ladymold |
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| "Superfast shipping.Thanks. 5 star seller. Trustworthy and responsible seller.A++" |
| Jan 5, 2009 at 5:04PM | ankharluz |
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| "LOVE this! Great deal! Thanks for the thoughtful shipping!" |
| Jan 5, 2009 at 2:08PM | eclipsezwei |
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| "Item as described, super fast shipping A+++++" |
| Jan 5, 2009 at 11:41AM | bad_bowtie_guy |
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| "Product as described - Fast Shipping - Great Communication - Recommend 100%" |
| Jan 4, 2009 at 3:12PM | sparq-e |
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| "I love this tea! Shipping was incredibly fast!" |
| Jan 3, 2009 at 11:19PM | banchy123 |
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| "Thank you so much! Fast shipping & friendly! Can't wait to give it a try!" |
| Jan 3, 2009 at 6:29PM | benjenjon |
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| "Thanks Great Price And Fast Shipping" |
| Jan 3, 2009 at 2:08PM | robnozz |
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| "Super Fast Shipping, Item Just As Described, 5 Star Ebay Seller" |
| Jan 3, 2009 at 5:55AM | anoushehhair |
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| "Awesome seller! Super-fast shipping and great product!! Thanks so much!! A+++" |
| Jan 2, 2009 at 4:49PM | ladymold |
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| "fast shipping, item as described. will buy from again. thanks!" |
| Jan 2, 2009 at 10:06AM | chuckwants |
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| "fast shipment, thanks" |
| Jan 1, 2009 at 7:29PM | bisbee233 |
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| "Good item Shipped promptly Easy transaction Thanks! A++++" |
| Jan 1, 2009 at 6:39PM | bluecherie7 |
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| "Quick package and shipment, excellent" |
| Jan 1, 2009 at 4:49PM | ionforce |
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| "Super fast shipping! Thank you!" |
| Jan 1, 2009 at 4:01PM | janet_0625 |
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| "5 Star Ebayer! SUPER FAST shipping, & a great deal! I'll be a repeat customer!" |
| Dec 31, 2008 at 9:20PM | mspinupgirl |
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| "fast shipping great product" |
| Dec 31, 2008 at 9:10PM | monkeyqueen |
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| "Very fast shipment. Tea is delicious!! Will buy again from seller." |
| Dec 31, 2008 at 2:50AM | msebenet |
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| "Good seller. Fast shipping! THANKS!!" |
| Dec 30, 2008 at 9:10PM | plum133 |
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| "Fast shipping , good communication, Very pleased. A++ Ebayer." |
| Dec 30, 2008 at 4:25PM | yudreshtav |
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| "quick well packed shipping, thanks" |
| Dec 29, 2008 at 8:31PM | nedawson |
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| "Item as listed, pleased with purchase, super fast shipping, great service!" |
| Dec 29, 2008 at 7:48AM | ccumminsoh |
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| "Superfast shipping and GREAT tea, as always! Thanks so much!!!" |
| Dec 26, 2008 at 11:45AM | grady193 |
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| "Excellent Seller. Good Communication. Fast Shipping. Item as described. Thanks!!" |
| Dec 26, 2008 at 12:43AM | swpayne21 |
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| "quick shipping, as described--easy deal" |
| Dec 22, 2008 at 11:21AM | jyangl8 |
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| "Absolutely blazing shipping. I blinked and my order was at my door! A+++" |
| Dec 20, 2008 at 6:56AM | whitelotusnectar |
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| "A++ as advertised ++ fast shipping" |
| Dec 19, 2008 at 4:45PM | bob_hw17 |
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| "Wonderful seller!! Very quick shipping -- item is great! Thanks!!!!!!!!!" |
| Dec 19, 2008 at 6:58AM | jhnurse417 |
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Note: comments are from unsolicited communication used with the author's consent. Only the most recent 30 are shown.
Schedule
We ship daily via United States Postal Service (USPS) and Federal Express (FedEx). We always choose the best method for each order based on the 4AllVitamins service selected. We will happily provide custom shipping quotes for orders with special needs or if a specific shipping method is desired.
| Days |
Cut-off Time |
| Monday-Friday |
4:00PM ET |
| Saturday (USPS only) |
1:00PM ET |
| Sunday |
No shipping. |
| Holidays |
Contingent on USPS/FedEx pick-up schedule unless otherwise posted. |
Note: shipping cut-off times are not guaranteed. Questions about shipping should be resolved before placing your order. Carrier transit times are out of our control.
Rate Table
| Service |
Transit Time |
Locations |
Notes |
Price per Order |
| Economy |
3-9 business days |
United States (excludes AK, HI, & U.S. territories), APO/FPO, PO Boxes |
Delivery dates are not guaranteed and packages may take longer to arrive in rare occasions. Parcels destined for locations outside the continental U.S. or in remote areas may be in transit for 3-5 weeks. |
$4.99 |
| Expedited |
2-5 business days |
United States, APO/FPO, PO Boxes, U.S. Territories |
In our experience, most of packages arrive in under 3 days. However, USPS does not guarantee delivery dates. |
$8.49 |
| International |
3-18 business days |
Canada, all provinces |
Any duties and customs fees are the sole responsibility of the customer. Tracking information for USPS International shipments is not available. |
Varies by weight and service chosen |
Note: all prices are in U.S. dollars.
FedEx Ground Transit Time Map
Frequently Asked Questions (FAQ)
Which address from my account will you ship to?
We will ship to the shipping address specified for each individual order. Addresses stored in your account are for your convenience in reordering only. If you find a mistake in your order shipping address, please notify us immediately with a correction. Most packages cannot be redirected once in transit.
Can I choose a specific shipping service for my order?
Yes. If you do not see your desired service listed, please choose Special Terms as your payment method during checkout. You may describe your shipping request in the comments box and we will get back to you with our lowest price within 24 hours. You can pay all at once after you approve the shipping quote.
What do I do if my order has been shipped to an old or incorrect address?
If your package was sent via USPS and you have filed a "Change of Address" form within the past year, you don't need to do anything. The package will be automatically redirected to your new address. For FedEx shipments, please contact us and we might be able to change the destination address on the package while in transit. Please note that we make every effort to confirm shipping addresses before we package orders. We cannot be responsible for any extra charges involved in changing a destination address or attempting multiple deliveries. Otherwise, we would not be able to keep our prices so low.
My order has not arrived yet, but I was notified that it was shipped. What can I do?
First, please let us know about the delay. If we haven't already, we will supply a ship date and tracking number (if available). In most cases, we can find out where a package is directly from the carrier. Keep in mind that USPS does not guarantee delivery dates for its services and actual transit times may vary, especially in remote locations or near holidays. Please be patient.
If a package is determined to be lost, we will promptly ship replacement items or provide a refund. We reserve the right to require a signature upon delivery in this case. Keep in mind that the USPS does not consider a parcel lost until at least 30 days have passed. If you are concerned about this, please choose an upgraded shipping method during checkout. In our experience, lost packages are quite rare.
What specific shipping method will be used if I select Economy service?
Our main goal is to get your orders to you as quickly as possible. With our Economy service, we will choose the best method that we can depending on the size of your order and your location. The actual method chosen is not guaranteed, but the following are some general guidelines that we follow:
- Orders weighing 13oz. or less are shipped via USPS First-Class Mail
- Orders weighing 14oz. to 1lb. are shipped via USPS Prority Mail
- Orders that weigh 1.1-3lbs. are usually shipped via USPS Priority Mail for eastern addresses and USPS Parcel Post for the mid-west and west coast.
- Orders over 3lbs. are typically shipped FedEx Ground except for remote locations.
- International orders are shipped via the specific methods chosen. Keep in mind that all fees, taxes, and duties are your responsibility
Returns
4AllVitamins guarantees the quality of our products from the choices we make in our product lines all the way to your door. We only
succeed by making sure that every customer is happy and satisfied with their purchase and would recommend us to their friends.
Therefore, we have a very progressive return policy to make sure that every sale we make furthers a relationship with our customers
for years to come.
- Because we deal in perishable goods and we pride ourselves on exceptional freshness and cleanliness, returns must be approved and sent back within 7 days of receipt of your order. DO NOT return any item without receiving prior authorization and instructions.
- 4AllVitamins accepts returns and exchanges for damaged or defective items at no charge (subject to verification). We will pay all shipping charges related to your return of these items including shipping the original back to us and shipping a new item to you.
- If you change your mind and no longer want an item that you ordered, you may return it for a refund if the item is in the original condition that you received it and no seals have been broken. We do ask that you be responsible for shipping charges in this case.
- Please contact us at sales@4allvitamins.com for more information or to arrange a return.
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