Our shipping prices are designed with a no-nonsense approach. We simply charge $5.95 to ship each order* - no matter how large. By allowing us some flexibility in our shipping choices, we are able to keep prices low and guarantee the best shipping methods for everyone. For our standard service, we will choose the most ideal FedEx or USPS method depending on the order information. We reserve the right to change or upgrade your shipping service to an eqivalent or faster method at our discretion.

• We ship to the United States (including territories) and Canada only
• Post Office boxes are OK!
• US Armed Forces Post Office (APO/FPO) is happily served
• In-stock orders typically ship within one business day! (see schedule below)
• All domestic packages are trackable through the carrier

* Flat $5.95 shipping rate applies to US shipments only (excludes Alaska, Hawaii, and US territories). Additional fees may apply to especially heavy items.

Promotions
Unless otherwise posted, shipping promotions apply to continental United States destinations only (excluding Alaska, Hawaii, and U.S. territories). Orders qualify for a "free shipping" promotion when their subtotal (excluding shipping fees, taxes, and adjustments) is at least $99. In that case, a discount of $5.95 is automatically posted to your order. This typically results in free standard service*. Due to the expensive and varried costs, shipping promotions do not apply to international orders. Some items are not qualified for free shipping. These are noted on the shopping cart and checkout pages.

Schedule
We ship daily via United States Postal Service (USPS) and Federal Express (FedEx). We always choose the best method for each order based on the information provided.

Rate Table

FedEx Ground Transit Time Map
This map helps to estimate transit time for our upgraded FedEx Ground/FedEx Home service only. These times are not valid for USPS or FedEx SmartPost.

Frequently Asked Questions (FAQ)
Which address from my account will you ship to?
We will ship to the shipping address specified for each individual order. Addresses stored in your account are for your convenience in reordering only. If you find a mistake in your order shipping address, please notify us immediately with a correction. Most packages cannot be redirected once in transit.

What do I do if my order has been shipped to an old or incorrect address?
If your package was sent via USPS and you have filed a "Change of Address" form within the past year, you don't need to do anything. The package will be automatically redirected to your new address. For FedEx shipments, please contact us and we might be able to change the destination address on the package while in transit. Please note that we make every effort to confirm shipping addresses before we package orders. We cannot be responsible for any extra charges involved in changing a destination address or attempting multiple deliveries. Otherwise, we would not be able to keep our prices so low.

My order has not arrived yet, but I was notified that it was shipped. What can I do?
First, please let us know about the delay. If we haven't already, we will supply a ship date and tracking number (if available). In most cases, we can find out where a package is directly from the carrier. Keep in mind that USPS does not guarantee delivery dates for its services and actual transit times may vary, especially in remote locations or near holidays. Please be patient.

If a package is determined to be lost, we will promptly ship replacement items or provide a refund. We reserve the right to require a signature upon delivery in this case. Keep in mind that the USPS does not consider a parcel lost until at least 30 days have passed. If you are concerned about this, please choose an upgraded shipping method during checkout. In our experience, lost packages are quite rare.

What specific shipping method will be used if I select Economy service?
Our main goal is to get your orders to you as quickly as possible. With our Economy service, we will choose the best method that we can depending on the size of your order and your location. The actual method chosen is not guaranteed, but the following are some general guidelines that we follow:

• Orders weighing 13oz. or less are shipped via USPS First-Class Mail
• Orders weighing 14oz. to 3lb. are usually shipped via USPS Prority Mail
• Orders over 3lbs. are typically shipped FedEx Ground except for remote locations.
• International orders are shipped via the specific method chosen. Keep in mind that all fees, taxes, and duties are your responsibility

Feedback on Shipping

Return Policy
4AllVitamins guarantees the quality of our products from the choices we make in our product lines all the way to your door. We only succeed by making sure that every customer is happy and satisfied with their purchase and would recommend us to their friends. Therefore, we have a very progressive return policy to make sure that every sale we make furthers a relationship with our customers for years to come.

• Because we deal in perishable goods and we pride ourselves on exceptional freshness and cleanliness, returns must be approved and sent back within 45 days of the shipping date. DO NOT return any item without receiving prior authorization and instructions.
• 4AllVitamins accepts returns and exchanges for damaged items at no charge (subject to verification). We will pay all shipping charges related to your return of these items including shipping the original back to us and shipping a new item to you.
• If you change your mind and no longer want an item that you ordered, you may return it for a refund if the item is in the original condition that you received it and no seals have been broken. We do ask that you be responsible for shipping charges in this case.
• Actual shipping & handling costs/fees are non-refundable.
• Returns are subject to a 15% restocking fee. This is necessary to keep our prices so low.
• Exchanges are accomplished by returning unwanted items and placing a separate order for new items.